There is some problem that prevents printing. This error has the following causes and solutions:

  • You don’t have a printer installed from the Windows Control Panel. Open the Control Panel, double-click the Printers icon, and click Add Printer to install a printer.
  • Your printer isn’t online. Physically switch the printer online.
  • Your printer is jammed or out of paper. Physically correct the problem.
  • You tried to print a form to a printer that can accept only text. Switch to an installed printer that can print graphics.

This error has the following cause and solution:

  • An error occurred at the printer, but no other information was returned to the computer that sent the file. You must physically examine the printer. Make sure all connections between computer and printer are solid. Most printers provide a display for error information such as “Out of paper,” “Offline,” and so on.